b) Expand the USB controllers, click on the drivers. To sync with iCloud on other Macs, just be sure you are signed in to the same iCloud account and follow the same steps on the other Macs There is no forum to report Microsoft Account problems, neither here nor at Microsoft Community With the proper app installed onto the MirrorLink smartphone (not sold or distributed by Pioneer) and connected. a) Press Windows Key + R, type devmgmt.msc. Method 2: Update the Universal Serial Bus controller drivers in Device manager and check. The one thing I can say is if you go to their support page and use the live chat all the staff I've contacted have been really nice and helpful and they know exactly how crap it is and will talk you through the hoops you need to jump through. d) Select Hardware and Devices Troubleshooter. It used to be a case of progressing the install part way, then installing an old version (no-longer available on their website) and this would get the drivers in, then progressing the original install before the second one finished, as it too would fail. The issue appear to come down to the installer not always having the right drivers built in and it fails if it doesn't detect an HTC device during install. ![]() ![]() I've spent many hours in support chat with HTC (we use HTC phones at work and it's my responsibility to keep them working) trying to install this software, and of course I haven't written down the solution anywhere because hey that would be useful. You can browse your phone as a USB device to copy pictures and Music and it doesn't do much else. Once connected, you may be prompted on your phone to select a USB connection type, select Media sync (MTP) or File Transfer. Tried everything, but plugging it into another USB port fixed it for me. ![]() After Update to HTC Sync v2.0.33, it stopped recognising my HTC Desire. After flashing a new ROM (R4EvilD with AS2D) to my device, I had no problem with HTC Sync. HTC Sync manager is an absolute nightmare to install and I'd avoid it unless there is some function you really want. Not ROM Related, but USB port related I had the same problem.
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